Help & troubleshooting

Start with the simple fixes.

FamilySlate includes in-app help as well. During Beta, the in-app guide is the best place to check for the latest setup instructions.

How do I add FamilySlate to my iPhone or iPad home screen?

Open FamilySlate in Safari, tap Share, then choose Add to Home Screen. Launching from that icon gives the most app-like experience.

Why does another device show different modules?

FamilySlate supports device-specific module visibility. Open Settings on that device and review the modules enabled for that screen.

What if FamilySlate goes offline?

The app is designed to preserve the last-known view where possible and reconnect when your connection returns. If something remains stale, fully close and reopen FamilySlate.

How do I report a bug?

Open Settings inside FamilySlate and choose Report a problem / Send feedback. Include your device type and a short description of what happened.

Can I run setup again?

Yes. The Beta includes a Run setup again option in Settings so you can revisit the guided setup.

Where is the most up-to-date help?

Use Help & Troubleshooting inside FamilySlate. The website is useful for general guidance, while the in-app page can be updated alongside Beta changes.